![]() It's like the game authentication process on Ubisoft Connect is bugged. My other Steam-bought games like Far Cry 4 do appear in Ubisoft Connect. Nothing else appears on screen.Īnno 1800 does not appear in my Ubisoft Connect games list. It still does not work.Ĭlicking the Play button in Steam brings a steam popup saying Preparing to Launch Anno 1800, then it immediately crashes. It updated to the latest version (from the older version included in the Anno 1800 install). I manually opened Ubisoft Connect in Admin mode. ![]() Clicking Play on Steam doesn't launch Ubisoft Connect. It doesn't appear to ever get to step 2/2. It brings up a Steam installation popup saying Updating Ubisoft Connect 1/2, the progress bar goes to full, then crashes. Set everything to run in Admin mode, then pressed the Install button. I uninstalled Anno 1800 and Ubisoft Connect. My other Steam games, like Far Cry 4, do appear in the Ubisoft Connect games list. Anno 1800 does not appear in my Ubisoft Connect games list. I've also tried manually starting Ubisoft Connect in admin mode before launching the game, and it doesn't make a difference. I'm really hoping for an update before then!Īfter re-installing both Anno and Ubisoft Connect, verifying files, updating drivers, restarting, and setting Steam, Ubisoft Connect, and Anno.exe to all run in Admin mode.Ĭlicking Play in Steam starts the Anno.exe briefly in task manager, then a Windows Crash instance is created in the task manager for a split second and both crash. I only have 14 days for a refund, and I've never asked for a refund before. I tried all the suggestions in the Trello post and none of them worked for me. I bought the game for the first time on Steam because of the sale on Dec 9. Report Id: a719ff2f-b9ce-4ef8-861c-f0bfd6252f34įaulting package-relative application ID: Launch from STEAM, I can see a splash screen briefly pop and Ubisoft Connect briefly pop.įaulting module name: ntdll.dll, version: 1.755, time stamp: 0x8a328c67įaulting application start time: 0x0x1D90BF0B292F6CFįaulting application path: C:\Games\Steam\steamapps\common\Anno 1800\Bin\Win64\Anno1800.exe I just bought the game from STEAM so it is a fresh install. Started it up and entered my credentials along with my 2-factor authentication code. (You Ubisoft users probably won't even have this since I am on STEAM). I uninstalled Ubisoft Connect and used the version that is in the STEAM game folder under \Support\Ubisoft. I tried all the solutions that have been mentioned in this subreddit and what finally solved it for me was reinstalling Ubisoft Connect. This will probably need a patch.ĮDIT: I found a solution. Hope this information can help for a quick fix. ![]() There are also people in the Steam forums talking about this, all having the same issue. My windows Event Viewer shows a hard application crash everytime Anno.exe launches.įaulting application name: Anno1800.exe, version: 18.1007, time stamp: 0圆3878477įaulting module name: ntdll.dll, version: 1.900, time stamp: 0xa97a9ed6įaulting application start time: 0x0x1D90B1732EDC90Dįaulting application path: D:\Games\Steam\steamapps\common\Anno 1800\Bin\Win64\Anno1800.exeįaulting module path: C:\Windows\SYSTEM32\ntdll.dll Updated nVidia Drives + Windows: not working Steam/UbiConnect Offiline mode: not working Rebooted PC and all launchers: not working Turned off cloud saves in UbiConnect + Steam: not working 1+4+0+4 = 9).ĭeleted settings/shaders/saves: not working
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